Debit Card Support

Answers to your frequently asked questions

Convenience

Use your debit card for online shopping, pay-at-the-pump or at the register. You can also set your card up for recurring payments with your gym or other service provider. Access cash from any ATM, including over 25,000 surcharge-free ATMs in the United States through our MoneyPass network. Find an ATM by using the search filters available at Bremer.com/locations.

Find a surcharge-free ATM by using the Search Filter for "MoneyPass" at Bremer.com/locations. (After selecting this filter, please give the page a few moments to refresh.)

Some merchants pre-authorize transactions at higher or lower amounts to test a card's validity. For example, a $25.00 gas purchase might temporarily show in your account transaction history as a pending purchase of $126. Pre-authorizations are common at gas pumps, hotels and car rental companies. The actual amount withdrawn from your account will be the correct amount, and the pending transaction will disappear.

Protection

Follow the steps included with your new debit card. If you misplaced the mailer, contact Bremer Customer Support at 800-908-2265 for assistance.

When activating your new debit card, you'll be prompted to create a unique Personal Identification Number (PIN). Be sure to choose a secure PIN, and avoid easy-to-guess numbers like your birthday or street address.

Contact Bremer Customer Support immediately at 800-908-2265.

You will not be held responsible for unauthorized transactions if you use reasonable care in protecting your card and promptly report the loss or theft of your card. Please see www.mastercard.us/zero-liability.html for more details.1

Digital Wallets

We are proud to offer several digital wallet capabilities on our debit and credit cards, including Apple Pay. To set up Apple Pay on your iPhone or other mobile device, follow these instructions from Apple.

If your device is lost or stolen, use can use iCloud to suspend or permanently remove the device's Apple Pay capabilities.

We are proud to offer several digital wallet capabilities on our debit and credit cards, including Google Pay. Your step-by-step instructions may vary by device, but in general you:

  1. Install the Google Pay app from Google Play. Check your device to see if Google Pay was pre-installed on it, otherwise download the Google Pay app from Google Play.

  2. Add your credit or debit card from Bremer Bank. You should have some easy on-screen instructions to help with this step.

If your device is lost or stolen, use Android Device Manager to instantly lock your phone from anywhere, secure it with a new password, or wipe it clean of personal data.

We are proud to offer several digital wallet capabilities on our debit and credit cards, including Samsung Pay. To set up Samsung Pay on your phone or other mobile device, follow these instructions from Samsung.

If your phone is lost or stolen, go to https://findmymobile.samsung.com to remotely lock or erase your Samsung Pay account.

If you lose your mobile device, you will want to take steps to protect your private information.

If you use Mobile Banking, remove it from your online banking profile. Simply log in to online banking from a desktop web browser. Then go to the Customer Service menu to Manage mobile banking settings. Also call Bremer Customer Support at 800-908-2265 to report the lost or stolen device.

If you use Android Pay, use the Android Device Manager to instantly lock your phone, secure it with a new password or wipe it clean of personal data.

If you use Apple Pay, use iCloud to suspend or permanently remove the Apple Pay capability from the device. Your cards will be suspended or removed from Apple Pay even if your device is offline or not connected to cellular or Wi-Fi networks.

If you use Samsung Pay, visit https://findmymobile.samsung.com to remotely lock or erase your Samsung Pay account.

We also suggest reviewing our Mobile Security Tips for other helpful information.

Added Benefits

Your Platinum debit card comes with additional benefits from Mastercard, including extended warranty, identity theft resolution, price protection, satisfaction guarantee and global services. Download the Mastercard Guide to Benefits (PDF) for additional detail.

Our World Debit Mastercard™ comes with additional benefits from Mastercard, including exclusive offers, extended warranty, identity theft resolution, price protection, satisfaction guarantee and global services. Download the Mastercard Guide to Benefits (PDF) for additional detail.

Your Business debit card comes with additional benefits from Mastercard, including rental vehicle insurance, extended warranty, travel assistance, employee liability protection and more. See the Guide to Benefits (PDF) for more details.

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Certain restrictions apply. Please see http://www.mastercard.us/zero-liability.html for more details. Mastercard is a registered trademark of Mastercard International Incorporated.