Issued March 10, 2014: Vishing Alert
Bremer has confirmed some clients and non-clients have been the target of "Vishing." Vishing employs voicemail and phone recordings to persuade customers to dial a telephone or respond to a telephone call and provide personal information including bank account and credit card numbers, debit card and ATM PINs, and account numbers. This vishing attempt appears to be part of a larger-scale effort impacting multiple banks across several states.
An unknown number of people received phone calls or voicemails that appeared to come from Bremer Bank. The automated call or voicemail requests that individuals respond by entering their account information or other sensitive data using their phone. Bremer Bank is currently working to shut down the vishing attack, and determine the extent to which our clients may have been affected.
As a reminder, there are a number of steps you can take to keep your account information confidential:
- Do not respond to any suspicious looking email or any automated calls. Bremer never asks for client information through an automated voice response system or text messages.
- Never provide your personal information in response to an unsolicited request, whether it is over the phone or over the internet.
- Contact Bremer Bank right away if you question being contacted by an unsolicited request.
- Never provide your password over the phone or in response to an internet request.
If you believe you have been targeted and are concerned about your information being compromised, contact the Bremer Phone Bank immediately at 800-908-BANK (2265).
Bremer never sends e-mails requesting clients or non-clients to send personal information through e-mail, a web site, automated calls or text messages.
To learn more about Bremer’s security and tips to protect your information, visit the Bremer Security Center on Bremer.com.
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