- Support
Support
Whether you have questions about which banking option is right for you, how to save money for the future, or how to keep your account protected, we're here to help you find the answer you need.
What can we help you with today?
Business Accounts
Help related to business deposits, online banking, routing information and other corporate accounts.
Personal Accounts
Find the answers to your questions about direct deposit, routing numbers, online banking and more.
Security
From safeguarding your password or offering fraud-prevention products, protecting you is our top priority.
Debit Cards
From activation to security, find the answers to your card-related questions.
Mortgage Loans
Questions on statements, loan payments or escrow? We can help with that.
Wire Transfers
Instructions for outgoing and incoming domestic and international wire transfers.
LIBOR transition
Regulators and industry groups have taken steps to discontinue the publication and use of the London Interbank Offered Rate (LIBOR) index in coming years. By the end of 2021, LIBOR will not be available for new loans, and by June 2023, LIBOR will no longer be available for existing loans. If your loan is tied to LIBOR, your Bremer banker will reach out to you to discuss options for transitioning to a new index. Contact your banker with any questions.
Bremer WealthLink
Download our WealthLink Reference Guide (PDF) to learn more about this online investment management portal and mobile app.
Ethics Reporting
A COMMITMENT TO ETHICAL BEHAVIOR: ABOUT OUR REPORTING HOTLINE
At Bremer, we are committed to delivering on our vision and mission with the utmost of ethical behavior. To empower our employees, clients, vendors and other interested parties, we make available an Ethics Reporting Hotline through an outside partner (EthicsPoint).
This Reporting Hotline supports Bremer’s strong commitment to integrity, transparency and high ethical values. It does so by providing a means for employees, clients, vendors and other interested parties to report issues related to any of the following matters: employee behavior; suspected violations of Bremer policies, including the Code of Conduct; and other inappropriate employee, vendor or client behavior, including violations of financial and accounting matters, consumer compliance laws, compliance with state and federal regulations, dishonest acts, suspected illegal activities and other related matters.
The information you provide will be sent to Bremer by EthicsPoint on an anonymous basis if you choose not to identify yourself. You have our guarantee that your comments will be heard.
After you complete your report, you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.
EthicsPoint is NOT a 911 or Emergency Service. Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.
SUBMIT A PHONE REPORT
(toll-free): 888-336-7583
Written Requests for Error Resolution or Payoff
Download this fillable form to submit a written request for error resolution, account information or payoff statement. Once you have completed the information, mail it to the address listed on the form.
Contact us by mail
Bremer Service Center 8555 Eagle Point Boulevard, PO Box 1000 Lake Elmo, MN 55042
Contact us by fax
For general fax requests, you may reach the Bremer Customer Support team at 651-734-4215.
Contact us internationally
To contact Bremer internationally, call 1-651-734-4040.